Frequently Ask Questions (FAQs) for E-VISA

Frequently Ask Questions (FAQs) for E-VISA

วันที่นำเข้าข้อมูล 16 Oct 2024

วันที่ปรับปรุงข้อมูล 27 May 2025

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Q1: Do I still need to submit the document to the Embassy or come in person?
A: No, visa applicants no longer need to visit the embassy for submission. All required documents must be uploaded through the e-Visa portal (https://thaievisa.go.th/).

 

Q2: Does the e-visa platform apply to all types of visas?
A: Yes, it applies to all types of visas. 

 

Q3: What nationalities are eligible to apply for an e-visa?
A: All foreign nationals who are currently in Malaysia are eligible to apply for an e-visa.

 

Q4: Can applicants apply for an e-visa from Thailand or outside of Malaysia?
A: Applications submitted while the applicant is located in Thailand or any country outside of Malaysia will not be considered and will be rejected, with non-refundable under any circumstances.  

 

Q5: What does 'document indicating current location' mean? 
A: Document Indicating Current Location is evidence to verify your current stay in Malaysia; you are required to submit one of the following documents as evidence:
  • Entry Stamp on your passport showing your arrival in Malaysia (if you passed through the auto gate, please attach the boarding pass/flight ticket and Malaysian Digital Arrival Card (MDAC) confirming your arrival.
  • Malaysian Visa for those working, studying, or as a spouse of a Malaysian citizen
  • Permanent Resident Card for permanent residents of Malaysia
  • IC Malaysia (Identity Card) for Malaysian citizens

 

Q6: How long is the process to get the e-visa? 
A1: Processing for a tourist and non-immigrant visa takes 7 working days in total (excluding the holiday); the new application will receive a response in 3 days. 

A2: For a DTV visa, the entire process will take 4 weeks; during the process, the applicant may ask to submit an extra document to the system or appear in person for an interview at the embassy.

 

Q7: Is the Thailand Digital Arrival Card (TDAC) the same as an E-Visa?
No, it's not the same. TDAC is an online form that replaces the traditional paper-based arrival card for international travelers entering Thailand.

 

Q8: Is the Thailand Digital Arrival Card (TDAC) mandatory to register before arriving in Thailand?
Yes, all non-Thai nationals entering Thailand by air, land, or sea must complete the Thailand Digital Arrival Card (TDAC) online within 3 days before arrival (including the date of arrival)

 

Q9: What can I do if the TDAC website is unavailable?
If you experience a website error, we recommend keeping a screenshot of the error message and contacting airport or immigration staff.

For further assistance, you may contact
Email: [email protected]
Upon arrival: Contact airport or immigration staff

For further information, please contact the Immigration Bureau

 

Q10: Do I need to print TDAC to present at the immigration?
No, you don't have to print it. Just download the document with the QR code after submitting or from your email to show it on your phone or any device. But if you don’t have a device with you, it’s a good idea to print a copy just in case.

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